Privacy Policy

Privacy Policy

Marut Home Improvement

Introduction

Marut Home Improvement (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at mhict.com (the “Site”) or contact us regarding our home exterior improvement services.

Please read this policy carefully. By using our Site or submitting a request for services, you agree to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not use our Site.

1. Who We Are

Marut Home Improvement 45 Windsor Rd, Shelton, CT 06484 Phone: (203) 895-5055 Email: info@mhict.com Website: https://mhict.com License: H.I.C. 0636670

We are a locally owned and owner-operated exterior home improvement contractor serving homeowners throughout Fairfield and New Haven Counties, Connecticut. Our services include siding installation, roofing, gutter installation, window and door replacement, deck building, and carpentry.

2. Information We Collect

We collect information you voluntarily provide to us and information collected automatically when you use our Site.

1. Information You Provide Directly

When you fill out a contact form, request a free estimate, or communicate with us, we may collect:

• Full name
• Email address
• Phone number
• Home address or project location
• Project type and description
• Any additional information you include in your message

1. Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

• IP address and approximate geographic location
• Browser type and version
• Device type (desktop, mobile, tablet)
• Pages visited and time spent on each page
• Referring website or search query that brought you to our Site
• Date and time of your visit

This information is collected through cookies, web beacons, and similar tracking technologies, as well as through third-party tools such as Google Analytics.

1. Information from Third-Party Platforms

If you contact us or interact with us through third-party platforms — including Google Business Profile, Facebook, Instagram, Yelp, LinkedIn, YouTube, or X (formerly Twitter) — we may receive information you provide through those platforms in accordance with their respective privacy policies.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to your inquiries, When you submit a contact form or request a free estimate, we use your contact information to follow up with you about your project.
• To schedule and manage appointments — We use your contact and project details to coordinate on-site estimate visits and project scheduling.
• To provide our services — We use your information to deliver the home improvement services you have requested.
• To send service-related communications — We may contact you with updates about your project, appointment reminders, or follow-up messages related to your inquiry.
• To improve our website — We use automatically collected data to understand how visitors use our Site and to improve its content, structure, and performance.
• To comply with legal obligations — We may use your information as required by Connecticut state law or applicable federal regulations.
• To protect our rights — We may use your information to enforce our agreements and protect the rights, property, or safety of Marut Home Improvement, our customers, or others.

We do not use your information for unsolicited marketing campaigns, and we do not sell your personal information to third parties.

4. How We Share Your Information

We do not sell, trade, or rent your personal information. We may share your information only in the following limited circumstances:

1. Service Providers

We may share information with trusted third-party vendors who assist us in operating our website or conducting our business, such as:

• Google Analytics — for website traffic analysis (see Section 6)
• Google Maps — for location and directions display on our Site
• Email and communication platforms — for responding to your inquiries
• WordPress and Elementor — the platforms used to build and manage our website

These service providers are contractually obligated to keep your information confidential and use it only for the purposes for which it was shared.

1. Legal Requirements

We may disclose your information if required to do so by law or in response to a valid legal request, such as a court order or government investigation.

1. Business Transfers

In the event that Marut Home Improvement is acquired, merged, or transferred to another entity, your personal information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site if such a change occurs.

5. Cookies and Tracking Technologies

Our Site uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data.

What Are Cookies?

Cookies are small text files stored on your device when you visit a website. They help the website remember your preferences and understand how you interact with the site.

Types of Cookies We Use

• Essential cookies — necessary for the Site to function properly
• Analytics cookies — used to collect information about how visitors use the Site (via Google Analytics)
• Functionality cookies — used to remember your preferences

How to Control Cookies

You can control and delete cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when cookies are being sent. Please note that disabling cookies may affect the functionality of certain parts of our Site.

For more information about managing cookies, visit www.allaboutcookies.org.

6. Google Analytics

We use Google Analytics to analyze traffic and usage patterns on our Site. Google Analytics collects information such as how often users visit the Site, what pages they visit, and what other sites they used prior to arriving on our Site. We use this information to improve our Site and better understand our audience.

Google Analytics collects only the IP address assigned to you on the date you visit our Site, not your name or other personally identifying information. We do not combine the information collected through Google Analytics with your personally identifiable information.

Google’s ability to use and share information collected by Google Analytics about your visits to our Site is restricted by the Google Analytics Terms of Service and the Google Privacy Policy. You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on.

7. Third-Party Links

Our Site may contain links to third-party websites, including our social media profiles on Facebook, Instagram, Yelp, LinkedIn, YouTube, and X, as well as links to manufacturer websites such as James Hardie, CertainTeed, GAF, Trex, and TimberTech.

We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any external websites you visit.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specifically:

• Inquiry and estimate request information is retained for up to 3 years from the date of your last contact with us.
• Project and contract records are retained for up to 7 years in accordance with Connecticut contractor record-keeping requirements.
• Website analytics data is retained in accordance with Google Analytics default retention settings.

When your information is no longer needed, we securely delete or anonymize it.

9. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Secure (HTTPS) transmission of data on our Site
• Limited access to personal information by authorized personnel only
• Use of reputable, security-conscious third-party service providers

However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

10. Children’s Privacy

Our Site and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at info@mhict.com and we will take steps to delete that information promptly.

11. Your Rights and Choices

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Right to access — You may request a copy of the personal information we hold about you.
• Right to correction — You may request that we correct inaccurate or incomplete information.
• Right to deletion — You may request that we delete your personal information, subject to certain legal exceptions.
• Right to opt out of communications — You may opt out of any marketing communications from us at any time by contacting us directly.

To exercise any of these rights, please contact us at:

Email: info@mhict.com Phone: (203) 895-5055 Mail: Marut Home Improvement, 45 Windsor Rd, Shelton, CT 06484

We will respond to your request within 30 days.

12. Connecticut Privacy Notice

As a Connecticut-based business, we comply with applicable Connecticut privacy laws, including the Connecticut Data Privacy Act (CTDPA), which took effect on July 1, 2023. Connecticut residents have the right to:

• Access personal data we process about them
• Correct inaccuracies in their personal data
• Delete their personal data
• Obtain a copy of their personal data in a portable format
• Opt out of the processing of personal data for purposes of targeted advertising or sale

To submit a privacy request under the CTDPA, please contact us at info@mhict.com or call (203) 895-5055. We will respond within 45 days as required by law.

13. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Your continued use of our Site after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Marut Home Improvement 📍 45 Windsor Rd, Shelton, CT 06484 📞 (203) 895-5055 📧 info@mhict.com 🌐 https://mhict.com

We are committed to resolving any privacy concerns promptly and transparently.